Providing Customer-oriented Services in Academic Libraries

Providing Customer-oriented Services in Academic Libraries
Author :
Publisher : Library Association Publishing (UK)
Total Pages : 216
Release :
ISBN-10 : UIUC:30112003131916
ISBN-13 :
Rating : 4/5 (16 Downloads)

Book Synopsis Providing Customer-oriented Services in Academic Libraries by : Chris Pinder

Download or read book Providing Customer-oriented Services in Academic Libraries written by Chris Pinder and published by Library Association Publishing (UK). This book was released on 1996 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Providing Customer-oriented Services in Academic Libraries Related Books

Providing Customer-oriented Services in Academic Libraries
Language: en
Pages: 216
Authors: Chris Pinder
Categories: Language Arts & Disciplines
Type: BOOK - Published: 1996 - Publisher: Library Association Publishing (UK)

DOWNLOAD EBOOK

Customer Service in Academic Libraries
Language: en
Pages: 152
Authors: Stephen Mossop
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2015-10-06 - Publisher: Elsevier

DOWNLOAD EBOOK

The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer ser
Delivering Satisfaction and Service Quality
Language: en
Pages: 204
Authors: Peter Hernon
Categories: Business & Economics
Type: BOOK - Published: 2001 - Publisher: American Library Association

DOWNLOAD EBOOK

Good customers expect excellent service. Increasingly, library customers are looking to online services instead of to the library for information. For every lib
Creating the Customer-Driven Academic Library
Language: en
Pages: 209
Authors: Jeannette Woodward
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2009 - Publisher: American Library Association

DOWNLOAD EBOOK

In this book, the author attacks these and other pressing issues facing today's academic librarians. Her trailbrazing strategies centre on keeping the customer'
Interlibrary Loan/Document Delivery and Customer Satisfaction
Language: en
Pages: 276
Authors: Pat L Weaver-Meyers
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2012-11-12 - Publisher: Routledge

DOWNLOAD EBOOK

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic lib