The Complete Guide to Customer Support

Author	: Joe Fleischer
Publisher	: CRC Press
Total Pages	: 272
Release	: 2002-01-04
ISBN-10	: 9781482280760
ISBN-13	: 1482280760
Rating	: 4/5 (60 Downloads)

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Book Synopsis The Complete Guide to Customer Support by : Joe Fleischer

Download or read book The Complete Guide to Customer Support written by Joe Fleischer and published by CRC Press. This book was released on 2002-01-04 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t

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