Download or read book STTS-Communication: Your Key to Success written by Shirley Taylor and published by Marshall Cavendish International Asia Pte Ltd. This book was released on 2009-12-01 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advancement in telecommunications has drastically changed the way that people communicate, particularly in a professional capacity. The onslaught of e-mail, text and even instant messaging has given people other means with which to communicate with one another, but in doing, the art of personal, verbal and face-to-face communication is being lost, resulting in miscommunication and broken personal and professional relationships.