Download or read book South Africa’s BPO Service Advantage written by Leslie P. Willcocks and published by Springer. This book was released on 2016-01-12 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.