Download or read book Software Maintenance Management written by Alain April and published by John Wiley & Sons. This book was released on 2012-04-20 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the domain of software maintenance management and provides road maps for improving software maintenance organizations. It describes full maintenance maturity models organized by levels 1, 2, and 3, which allow for benchmarking and continuous improvement paths. Goals for each key practice area are also provided, and the model presented is fully aligned with the architecture and framework of software development maturity models of CMMI and ISO 15504. It is complete with case studies, figures, tables, and graphs.