Download or read book Retail Leadership Road to Success written by Ken Haines and published by . This book was released on 2015-11-09 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benjamin Franklin said "If you are finished changing, you are finished." This is a profound statement. I believe Mr. Franklin is saying that to be relevant, you must constantly evolve and change with the times or you will be passed by. In business, specifically retail, this has never been more true than in today's environment with the constant modifications in technology; the speed of communication; the daily movements in the economy; and the variation in customer's buying preferences locally as well as globally. In looking at the retail industry over the past 10-15 years, retail chains such as Circuit City, Ames, Montgomery Ward, Hechinger, and Builders Square are prime examples of companies who were leaders in their respected field. However, due to their lack of evolving to their changes in their surrounding business landscape, these businesses are no longer relevant. There are also retailers who are struggling to survive at best; and we observe them daily declining in customer count and reporting quarter after quarter losses to Wall Street. There is one common factor that all of these companies have: failure to adapt at the leadership level to have vision and courage to transform to what the market currently demands. My objective with this book is to help you find your road to success by excelling as a leader; understanding your business and your market; learning to understand your customers; learning to understand your employees; and surpassing the competition.