Download or read book Oracle Case Management Solutions written by Leon Smiers and published by CRC Press. This book was released on 2015-10-28 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations increasingly need to deal with unstructured processes that traditional business process management (BPM) suites are not designed to deal with. High-risk, yet high-value, loan origination or credit approvals, police investigations, and healthcare patient treatment are just a few examples of areas where a level of uncertainty makes outc