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New Dimensions of Consumer Satisfaction and Complaining Behavior
Language: en
Pages: 216
Authors: Ralph L. Day
Categories: Consumer behavior
Type: BOOK - Published: 1979 - Publisher:

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New Dimensions of Consumer Satisfaction and Complaining Behavior
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Authors:
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New Findings on Consumer Satisfaction and Complaining
Language: en
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Satisfaction: A Behavioral Perspective on the Consumer
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Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer Satisfaction, this is the definitive text on the meaning, causes, and consequen
Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior
Language: en
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