Download or read book Managing Conflict in the Workplace written by Institute of Leadership & Management and published by Routledge. This book was released on 2012-05-23 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: *Content is well regarded *Popular with those training with the ILM but can also be used for independent study *Content of each workbook now maps to single course unit, resulting in a more user-friendly format.