Incident Management for Operations

Incident Management for Operations
Author :
Publisher : "O'Reilly Media, Inc."
Total Pages :
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ISBN-10 : 9781491917794
ISBN-13 : 1491917792
Rating : 4/5 (94 Downloads)

Book Synopsis Incident Management for Operations by : Robb Schnepp, Ron Vidal, and Chris Hawley

Download or read book Incident Management for Operations written by Robb Schnepp, Ron Vidal, and Chris Hawley and published by "O'Reilly Media, Inc.". This book was released on 2017-07-07 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.


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"Incident Response is a complete guide for organizations of all sizes and types who are addressing their computer security issues."--Jacket.