Download or read book High Impact Internal Evaluation written by Richard C. Sonnichsen and published by SAGE. This book was released on 2000 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today rapidly changing organizations need the best tools for driving high performance, meeting customer needs, measuring outcomes and improving service delivery. This book shows how to effectively use internal evaluation to determine a business or program's effectiveness, efficiency, economy and performance. It combines theory with the author's extensive experience to provide an indispensable resource for novice internal evaluators, experienced evaluation professionals and for managers responsible for evaluating their own programs.