Gratuity

Gratuity
Author :
Publisher : Lexington Books
Total Pages : 312
Release :
ISBN-10 : 9780739144244
ISBN-13 : 0739144243
Rating : 4/5 (44 Downloads)

Book Synopsis Gratuity by : Richard Seltzer

Download or read book Gratuity written by Richard Seltzer and published by Lexington Books. This book was released on 2010-06-02 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.


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Though the history of tipping can be traced to the Middle Ages, the practice did not become widespread until the late 19th century. Initially, Americans reviled