Designing the Best Call Center for Your Business

Designing the Best Call Center for Your Business
Author :
Publisher : CRC Press
Total Pages : 383
Release :
ISBN-10 : 9781482280906
ISBN-13 : 1482280906
Rating : 4/5 (06 Downloads)

Book Synopsis Designing the Best Call Center for Your Business by : Brendan Read

Download or read book Designing the Best Call Center for Your Business written by Brendan Read and published by CRC Press. This book was released on 2005-01-02 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f


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