Data Mining Techniques in CRM

Data Mining Techniques in CRM
Author :
Publisher : John Wiley & Sons
Total Pages : 288
Release :
ISBN-10 : 9781119965459
ISBN-13 : 1119965454
Rating : 4/5 (59 Downloads)

Book Synopsis Data Mining Techniques in CRM by : Konstantinos K. Tsiptsis

Download or read book Data Mining Techniques in CRM written by Konstantinos K. Tsiptsis and published by John Wiley & Sons. This book was released on 2011-08-24 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an applied handbook for the application of data mining techniques in the CRM framework. It combines a technical and a business perspective to cover the needs of business users who are looking for a practical guide on data mining. It focuses on Customer Segmentation and presents guidelines for the development of actionable segmentation schemes. By using non-technical language it guides readers through all the phases of the data mining process.


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