Download or read book BiSL® Pocket Guide – 2nd Edition written by Remko van der Pols & Yvette Backer and published by Van Haren. This book was released on 2012-05-10 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL® can help. Effective management of business information is critically important for modern organizations. The Business Information Systems Library (BiSL) is a generic framework and a domain standard which is consistent with ITIL and ASL. As outsourcing of ICT activities increases, it is essential to maintain control of the services being delivered.