Download or read book Beyond the Quadruple Play written by International Engineering Consortium and published by Intl. Engineering Consortiu. This book was released on 2007 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service provider organizations have experienced the high costs and disruptions caused by customer churn, since users usually go with better service deals from competitive providers. This book cover various topics related to strategies and experiences on quad-play service design and delivery.