Download or read book Benchmarking for Best Practice written by Mohamed Zairi and published by Routledge. This book was released on 1998 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: For any practitioner wanting to establish best practice in a wide variety of business areas, BENCHMARKING FOR BEST PRACTICE uses recent case studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. It is also an ideal textbook on the application of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples.