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Whilst enterprise technology departments have been steadily building their information and knowledge management portfolios, the Internet has generated new sets
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"Web 2.0" is the portion of the Internet that's interactively produced by many people; it includes Wikipedia, Facebook, Twitter, Delicious, and prediction marke
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While the web itself is about twenty years old, businesses are still impleme- ing the technology into the fabric of the business model. The background section w
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Social software has taken the Internet by storm, fuelling huge growth in collaborative authoring platforms (such as blogs, wikis and podcasts) and massive expan