Wake Up Your Call Center
Author | : Rosanne D'Ausilio |
Publisher | : Purdue University Press |
Total Pages | : 236 |
Release | : 2005 |
ISBN-10 | : 1557533873 |
ISBN-13 | : 9781557533876 |
Rating | : 4/5 (73 Downloads) |
Book Synopsis Wake Up Your Call Center by : Rosanne D'Ausilio
Download or read book Wake Up Your Call Center written by Rosanne D'Ausilio and published by Purdue University Press. This book was released on 2005 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Fourth edition includes the Training Imperative, Self Service, Updated Statistics, and Expanded References.