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This is Service Design Thinking
Language: en
Pages: 376
Authors: Marc Stickdorn
Categories: Creative ability in business
Type: BOOK - Published: 2012 - Publisher: Bis Publishers

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This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred a
This Is Service Design Doing
Language: en
Pages: 569
Authors: Marc Stickdorn
Categories: Business & Economics
Type: BOOK - Published: 2018-01-02 - Publisher: "O'Reilly Media, Inc."

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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the qu
This is Service Design Thinking
Language: en
Pages: 389
Authors: Marc Stickdorn
Categories: Business & Economics
Type: BOOK - Published: 2012-01-11 - Publisher: John Wiley & Sons

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How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the
This Is Service Design Methods
Language: en
Pages: 240
Authors: Marc Stickdorn
Categories:
Type: BOOK - Published: 2018-08-09 - Publisher: O'Reilly Media

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In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and
Summary of This is Service Design Thinking – [Review Keypoints and Take-aways]
Language: en
Pages: 14
Authors: PenZen Summaries
Categories: Study Aids
Type: BOOK - Published: 2022-11-27 - Publisher: by Mocktime Publication

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The summary of This is Service Design Thinking – Basics, Tools, Cases presented here include a short review of the book at the start followed by quick overvie