Service America!

Author	: Karl Albrecht
Publisher	: McGraw-Hill Professional Publishing
Total Pages	: 222
Release	: 1985
ISBN-10	: 0870946595
ISBN-13	: 9780870946592
Rating	: 4/5 (95 Downloads)

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Book Synopsis Service America! by : Karl Albrecht

Download or read book Service America! written by Karl Albrecht and published by McGraw-Hill Professional Publishing. This book was released on 1985 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This classic service primer shows how to make service quality an imperative in the organization and increase profits with customer loyalty.

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