Service Agreements - A Management Guide
Author | : itSMF International |
Publisher | : Van Haren |
Total Pages | : 101 |
Release | : 2006-09-09 |
ISBN-10 | : 9789401801300 |
ISBN-13 | : 9401801304 |
Rating | : 4/5 (00 Downloads) |
Download or read book Service Agreements - A Management Guide written by itSMF International and published by Van Haren. This book was released on 2006-09-09 with total page 101 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: This book is available in several languages: Chinese, English. This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.