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As leaders we have to constantly step up the plate. Seems there are always fires to put out. There is always customer service that could have used more care in
Defining Moments
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When Business and Personal Values Collide “Defining moments” occur when managers face business decisions that trigger conflicts with their personal values.
Who Do We Choose To Be?
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On the twenty-fifth anniversary of the publication of her classic Leadership and the New Science, bestselling author Margaret Wheatley once again turns to the n
Next Generation Leaders
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Virtually all CEOs say the development of their companies' middle managers is a critical success factor, but research indicates that only 28 percent of companie
The Thank You Room
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Serenity Bohon is twenty-nine, married to her childhood sweetheart, and mother to two young sons. After becoming pregnant again, Serenity is diagnosed with a ra