Seamless Government
Author | : Russell Matthew Linden |
Publisher | : Jossey-Bass |
Total Pages | : 328 |
Release | : 1994-09-05 |
ISBN-10 | : UOM:39015032604392 |
ISBN-13 | : |
Rating | : 4/5 (92 Downloads) |
Download or read book Seamless Government written by Russell Matthew Linden and published by Jossey-Bass. This book was released on 1994-09-05 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.