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One of the key elements in determining the socio-economic significance of education is quality. Quality management plays an integral role in higher education by
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This is a core text for anyone training to be (or working as) an internal or external quality assurer in the further education and skills sector. It has all the
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This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspective
