Related Books

Outstanding Customer Service
Language: en
Pages: 0
Authors: David E. Deviney
Categories: Consumer satisfaction
Type: BOOK - Published: 1998 - Publisher: Provant Media Publishing

DOWNLOAD EBOOK

In today's marketplace, outstanding customer service may be the only thing that distinguishes your organization from your competitors. Outstanding Customer Serv
Exceptional Service, Exceptional Profit
Language: en
Pages: 190
Authors: Leonardo Inghilleri
Categories: Business & Economics
Type: BOOK - Published: 2010-04-14 - Publisher: AMACOM

DOWNLOAD EBOOK

What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipa
Exceptional Customer Service
Language: en
Pages: 140
Authors: Lisa Ford
Categories: Business & Economics
Type: BOOK - Published: 2009-08-18 - Publisher: Simon and Schuster

DOWNLOAD EBOOK

When the going's tough, companies that survive will be those that build the greatest loyalty—by exceeding expectations. Yet, too often, companies ignore their
The Fred Factor
Language: en
Pages: 145
Authors: Mark Sanborn
Categories: Business & Economics
Type: BOOK - Published: 2004-04-20 - Publisher: Crown Currency

DOWNLOAD EBOOK

NEW YORK TIMES BESTSELLER • The true story of an ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extrao
The Journey to Wow
Language: en
Pages: 216
Authors: Shaun Belding
Categories: Business & Economics
Type: BOOK - Published: 2018-09-24 - Publisher:

DOWNLOAD EBOOK

"Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend." The Journey to WOW is an entertaining, humorous and deeply insi