ISO/IEC 20000:2011 - A Pocket Guide

ISO/IEC 20000:2011 - A Pocket Guide
Author :
Publisher : Van Haren
Total Pages : 177
Release :
ISBN-10 : 9789401800570
ISBN-13 : 940180057X
Rating : 4/5 (70 Downloads)

Book Synopsis ISO/IEC 20000:2011 - A Pocket Guide by : Mart Rovers

Download or read book ISO/IEC 20000:2011 - A Pocket Guide written by Mart Rovers and published by Van Haren. This book was released on 2020-06-10 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; it supports ISO/IEC 20000 training and certification and it is a quick reference for practitioners to the core content of ISO/IEC 20000.


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