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From Quality to Business Excellence
Language: en
Pages: 248
Authors: Charles G. Cobb
Categories: Business & Economics
Type: BOOK - Published: 2003-01 - Publisher: Asq Press

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Total Quality Management
Language: en
Pages: 480
Authors: John S. Oakland
Categories: Business & Economics
Type: BOOK - Published: 1996 - Publisher: Routledge

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Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case
Assessing Business Excellence
Language: en
Pages: 459
Authors: Les Porter
Categories: Business & Economics
Type: BOOK - Published: 2012-05-04 - Publisher: Routledge

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Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in
From Quality to Business Excellence
Language: en
Pages: 264
Authors: Charles G. Cobb
Categories: Business & Economics
Type: BOOK - Published: 2002-12-19 - Publisher: Quality Press

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As the face of business continues to change, organizations are looking for new ways to remain competitive and profitable. Many businesses have succumb to the
Measuring Business Excellence
Language: en
Pages: 280
Authors: Gopal K. Kanji
Categories: Business & Economics
Type: BOOK - Published: 2012-10-12 - Publisher: Routledge

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Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneou