Designing The Best Call Center For Your Business PDF eBook Download
Download Designing The Best Call Center For Your Business full books in PDF, epub, and Kindle. Read online free Designing The Best Call Center For Your Business ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads.
Related Books
Language: en
Pages: 383
Pages: 383
Type: BOOK - Published: 2005-01-02 - Publisher: CRC Press
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilitie
Language: en
Pages: 320
Pages: 320
Type: BOOK - Published: 2003-05-14 - Publisher: Elsevier
Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives
Language: en
Pages: 285
Pages: 285
Type: BOOK - Published: 2003-11-20 - Publisher: CRC Press
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center
Language: en
Pages: 372
Pages: 372
Type: BOOK - Published: 2005 - Publisher: Purdue University Press
Written by authorities on the call center industry, this book brings to light the strategic importance of call centers in today's business world. As interaction
Language: en
Pages: 273
Pages: 273
Type: BOOK - Published: 2002-01-04 - Publisher: CRC Press
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel t
