Download or read book Cultural Competence Agency Self-assessment Instrument written by and published by CWLA Press (Child Welfare League of America). This book was released on 2002 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: This popular field-tested management tool will help child service organizations identify, improve, and enhance cultural competence in staff relations and client service delivery. With a practical, easy-to-use approach, it addresses the major issues of delivering culturally competent service. Users will be able to determine whether or not existing agency policies, practices, and programs achieve and promote cultural competence in the areas of governance, program development, administration, management, and service delivery.