Crisis Management in a Complex World
Author | : Dawn R. Gilpin |
Publisher | : Oxford University Press |
Total Pages | : 220 |
Release | : 2008-07-31 |
ISBN-10 | : 9780199716487 |
ISBN-13 | : 019971648X |
Rating | : 4/5 (87 Downloads) |
Download or read book Crisis Management in a Complex World written by Dawn R. Gilpin and published by Oxford University Press. This book was released on 2008-07-31 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's managers, business owners, and public relations practitioners grapple daily with a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them, in order to contain escalating crises or safeguard an organization's reputation? The authors meet the question head-on, departing from other crisis management texts, and arguing that a complexity-based approach is superior to the standard simplification model of organizational learning.