Continual service improvement

Continual service improvement
Author :
Publisher : The Stationery Office
Total Pages : 240
Release :
ISBN-10 : 9780113310494
ISBN-13 : 0113310498
Rating : 4/5 (94 Downloads)

Book Synopsis Continual service improvement by :

Download or read book Continual service improvement written by and published by The Stationery Office. This book was released on 2007-05-30 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.


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