Download or read book Availability and Capacity Management in the Cloud written by Daniel McLean and published by IT Governance Publishing. This book was released on 2014-03-20 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Availability and Capacity Management in the Cloud: An ITSM narrative, Daniel McLean’s fictional IT service management practitioner, Chris, faces the challenge of integrating cloud services into an ITSM structure. Based on the real-life experience of the author and other ITSM practitioners, this book tells the story of a cloud services implementation, exposing potential pitfalls and exploring how to handle issues that come with such projects.