Download or read book World Class Manufacturing written by Richard Schonberger and published by . This book was released on 1996 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the invention of double-entry book-keeping, managers have judged a comapny's worth by sales and profits. This book exposes the fallacies of this practise and redefines excellence in terms of competence, capability and customer-focused, employee-drive