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A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries Making up a significant part of t
Service Science, Management and Engineering
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Type: BOOK - Published: 2008-01-08 - Publisher: Springer Science & Business Media

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Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21
Exploring Service Science
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This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020. T
Handbook of Service Science, Volume II
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Pages: 845
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The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these c
Advances in Service Science
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Authors: Hui Yang
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This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging t