Service America!
Author | : Karl Albrecht |
Publisher | : McGraw-Hill Professional Publishing |
Total Pages | : 222 |
Release | : 1985 |
ISBN-10 | : 0870946595 |
ISBN-13 | : 9780870946592 |
Rating | : 4/5 (95 Downloads) |
Book Synopsis Service America! by : Karl Albrecht
Download or read book Service America! written by Karl Albrecht and published by McGraw-Hill Professional Publishing. This book was released on 1985 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This classic service primer shows how to make service quality an imperative in the organization and increase profits with customer loyalty.