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This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the
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“Required reading for professionals—and aspiring professionals—of all levels.” —Shirley Ann Jackson, President of Rensselaer Polytechnic Institute and
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Poised to influence innovative management thinking into the 21st century, Total Productivity Management (TPmgt), written by one of the pioneers of productivity