Download or read book World Class Manufacturing written by Richard Schonberger and published by . This book was released on 1986 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the invention of double-entry bookkeeping, managers have judged a company's worth by sales and profits. Now, a world-renowned scholar, theoretician, and guru of production and manufacturing exposes the fallacies of this timeless practice. Armed with new world-class benchmark data, Schonberger redefines excellence in terms of competence, capability, and customer-focused, employee-driven, data-based performance.