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IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second edition
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The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, replacing the 2011
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ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such
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Type: BOOK - Published: 2011-05 - Publisher: It Governance Limited
ISO/IEC 20000 is an important international standard forIT service providers. Implementation and certificationwill improve your business processes and practices
