Download or read book Call Center Humor written by Greg Levin and published by ICMI Press (International Customer Management Institute). This book was released on 2001-10-01 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's so funny about call centers? Well, when you work in afast-paced constantly changing industry, you need to be able to see thelighter side of things. Greg Levin is the self-proclaimed and selfmedicated King of Call Center Satire. For years his Call CenterManagment Review humor column, In Your Ear, has raised eyebrows andinduced belly laughs with outlandish articles on everything from call centerpersonals to Nostradamus' own form of forecasting. Despite the irreverantand sometimes absurd nature of Greg's articles, they often containsurprising nuggets of truth and insight that cause readers to say, Whilethe author was obviously never hugged as a child, the punk has a point.However, it should be noted that Greg's articles are intended forentertainment purposes only. Using them to guide the management of your callcenter can cause severe damage to your health and reputation as a competentprofessional. Recommended Usage: Read one or two art icles per day for the temporary relief of call center discomfort. Paperback,79 pages, 24 articles, 24 cartoons.