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Type: BOOK - Published: 2023-01-27 - Publisher: Springer Nature

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This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve
Design for Care
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Categories: Communication in medicine
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Healthcare is constantly evolving, with ever increasing complexity and costs presenting huge challenges for policy making, decision making, and system design. D
Creative Confidence
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Type: BOOK - Published: 2013-10-15 - Publisher: Crown Currency

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IDEO founder and Stanford d.school creator David Kelley and his brother Tom Kelley, IDEO partner and the author of the bestselling The Art of Innovation, have w
Service Design and Service Thinking in Healthcare and Hospital Management
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This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspectiv
Healthcare Transformation with Informatics and Artificial Intelligence
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Artificial intelligence (AI) is once again in the news, with many major figures urging caution as developments in the technology accelerate. AI impacts all aspe