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On the most important occasions of our lives, we often find ourselves at a loss for words; when we want to console, celebrate, explain, inspire, or thank, we en
Reflective Practice and Learning From Mistakes in Social Work
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What is a mistake in social work and how can we turn it into a positive learning experience? Simply going over the events of the day is often not enough and can
The Sense of an Ending
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BOOKER PRIZE WINNER • NATIONAL BESTSELLER • A novel that follows a middle-aged man as he contends with a past he never much thought about—until his closes
I Will Always Write Back
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The New York Times bestselling true story of an all-American girl and a boy from Zimbabwe and the letter that changed both of their lives forever. It started as
Ask a Manager
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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver