Related Books

100 Practical Ways to Improve Customer Experience
Language: en
Pages: 305
Authors: Martin Newman
Categories: Business & Economics
Type: BOOK - Published: 2018-08-03 - Publisher: Kogan Page Publishers

DOWNLOAD EBOOK

FINALIST: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer first, but in realit
Delight Your Customers
Language: en
Pages: 200
Authors: Steve Curtin
Categories: Business & Economics
Type: BOOK - Published: 2013-07-19 - Publisher: AMACOM

DOWNLOAD EBOOK

Discover the hidden ways to raise your organizations’ customer service experiences from ordinary to extraordinary. If you want to know how strong your company
The Fred Factor
Language: en
Pages: 145
Authors: Mark Sanborn
Categories: Business & Economics
Type: BOOK - Published: 2004-04-20 - Publisher: Crown Currency

DOWNLOAD EBOOK

NEW YORK TIMES BESTSELLER • The true story of an ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extrao
101 Ways to Improve Customer Service
Language: en
Pages: 0
Authors: Lorraine L. Ukens
Categories: Customer services
Type: BOOK - Published: 2007 - Publisher:

DOWNLOAD EBOOK

Provides a variety of tyraining and development interventions that can be put to use right now with frontline service employees. Your customer service represent
Customer Service Tip of the Week
Language: en
Pages: 168
Authors: Jeff Toister
Categories:
Type: BOOK - Published: 2018-09-05 - Publisher:

DOWNLOAD EBOOK

Reinforce your customer service skills! The best customer service professionals know it takes consistent focus to serve customers at the highest level. Whether